Content Tracks

Leadership for the Digital Workplace

  • Building a digitally empowered culture
  • Strategies for employee engagement
  • Innovation and agility practices
  • Overcoming complexity and driving transformation

Digital Workplace Operations

  • Designing your DW practice
  • Ownership, scope and budgeting
  • KPIs: Building performance-based programs
  • ROI: Models, measurement and success stories

Optimizing the Employee Experience

  • Human-centered design
  • Personas and employee journeys
  • Voice of the Employee (VoE) programs
  • Rapid innovation and iteration
  • Workplace analytics: what, how, why

Digital Workplace Platforms & Modernizing IT

  • The 2021 technology landscape: core platforms
  • Microsoft and the digital workplace
  • Multi-vendor best practices
  • Defining the modern intranet
  • Modernizing and accelerating the IT department

The R/Evolution of Work

  • Leading on a dynamic playing field
  • Old v. new workplace norms
  • Machine augmentation of the workforce
  • Preparing for robotic process automation
  • Case studies in practical artificial intelligence

Enterprise IQ: Knowledge & Learning Systems

  • Advancing enterprise IQ in the midst of fast pace of change
  • Digital IQ: defining, measuring, evolving
  • Continuous learning: integrated and micro strategies
  • Knowledge management: current v. future state
  • Multi-generational learning programs
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